This privacy policy (“Policy”) will help you understand how Enabling Learning, LLC (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use EnablingLearning.com (“website”, “service”). Our website address is:
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
When you visit the website, we may collect the following data:
We are collecting your data for several reasons:
The purposes of processing the data concerning the User are to allow the Owner to provide its Services, as well as for the following purposes: User database management, analytics, advertising, remarketing and behavioral targeting, contacting the user, content commenting, displaying content from external platforms, handling payments, hosting and backend infrastructure, tag management, and productivity.
What We Collect and Store
While you visit our site, we’ll track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as to:
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 3 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
If you purchase a subscription plan, we store your subscription status, plan type, billing cycle dates, and renewal history as part of your user account on our website. This information is necessary to manage your access to subscription courses and to process renewals.
Payment processing for subscriptions is handled by Stripe and PayPal. We do not store your full credit card number on our servers. Payment credentials are stored and managed securely by these third-party processors. For details on how these processors handle your data, please review the Stripe Privacy Policy and the PayPal Privacy Policy.
We use FluentCRM, a self-hosted email marketing system that runs on our own servers (not a third-party SaaS platform), to manage subscription-related communications. These communications include welcome emails, renewal reminders, payment failure notices, and cancellation confirmations. Because these emails are transactional in nature and necessary for the administration of your subscription, they will be sent regardless of your marketing email preferences.
You may opt out of promotional and marketing emails at any time by using the unsubscribe link included in those messages or by updating your preferences in your account. However, you will continue to receive transactional emails related to your subscription status, billing, and account activity as long as your subscription is active.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds, and support you.
We share information with third parties who help us provide our orders and store services to you; for example —
Payments
We accept payments through Stripe and PayPal. When processing payments, some of your data will be processed by Stripe or PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy and PayPal Privacy Policy for more details.
Enabling Learning, LLC is committed to securing your data and keeping it confidential. Enabling Learning, LLC has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).
Our website contains links that lead to other websites. If you click on these links, Enabling Learning, LLC is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
Enabling Learning, LLC will not lease, sell, or distribute your personal information to any third parties unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Contacting the User
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Google Analytics (Google LLC)
Google Ads Conversion Tracking (Google LLC)
Facebook Ads Conversion Tracking (Facebook Pixel) (Facebook, Inc.)
Zoom.us
Google Calendar
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
In particular, Users have the right to do the following:
Details About the Right to Object to Processing Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner, or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to Exercise These Rights Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one year.
This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).
This privacy policy relates solely to this Website, if not stated otherwise within this document.
For any clarification regarding these regulations, and in general the regulations governing the products and services provided by EnablingLearning.com, as well as regarding your Personal Information, you can send us an email indicating in detail the reason for your communication to the following email:
General Inquiries: info@enablinglearning.com
This section supplements the general Privacy Policy above and applies to the knowledge and exam-preparation courses offered on the Praxitude AI platform (app.praxitude.ai), including our PLD/FT certification-preparation course. Praxitude AI is a brand of Enabling Learning, LLC. Controller: Enabling Learning, LLC, 554 Arthur Drive, Lavon, TX 75166, United States; contact info@enablinglearning.com.
When you purchase or use one of these courses, we collect: account information (your name, email, and the password you set); usage data within the platform (lessons read, responses to practice questions and exams, conversations with the AI tutor “Praxi”, progress and completion); and technical data (IP address used for security and rate-limiting, browser user-agent, timestamps).
For courses sold in Latin America, Hotmart (Hotmart.com) acts as our Merchant of Record: Hotmart hosts the checkout, processes your payment, applies the corresponding tax (e.g., IVA in Mexico), and sends you a factura (invoice) for your purchase. If you need your RFC on the invoice, enter it in the Hotmart checkout. Enabling Learning, LLC is a U.S. company and does not itself issue Mexican tax receipts (CFDI); any invoice is issued by Hotmart under its own processes and terms — please review the Hotmart Privacy Policy. For purchases made directly on EnablingLearning.com, payment is processed by Stripe. We do not store your full credit card number.
To create and grant access to your course account, run the platform and its AI tutor, send you operational emails (such as your create-password link and account notices), and respond to your support requests. We do not sell your personal data, share it with advertisers, or use your personal content to train AI models. If we analyze learner activity to improve course quality, we do so in aggregate.
Some practice and exam responses are scored automatically by AI, and some badges/certificates are issued automatically on completion. These scores are for study purposes and are not an official result. If you believe a score is in error, contact us for human review.
We use: Hotmart (checkout, payment, and invoicing as Merchant of Record for Latin America), Stripe (payment for direct EnablingLearning.com purchases), Anthropic and OpenAI (power the “Praxi” AI tutor and AI-based evaluation), Hetzner Cloud (platform backend and database), Amazon SES (transactional email), and POK Digital Credentials (badges and certificates, where applicable).
Praxi is an AI tutor grounded only in the course’s approved material. When you message Praxi, your message and the relevant course context are sent to our AI provider’s API. Under our agreements with these providers, your content is not used to train their models; it is processed to generate the response and may be retained by the provider for a limited period for security and abuse-prevention purposes. We log the conversation in our database so the tutor can maintain context. Praxi is an AI and can be wrong; it is a study tool, not a substitute for professional judgment. Please do not paste sensitive personal data into the chat.
Your data is processed in the United States and the European Union by the sub-processors named above (for example, platform data on Hetzner in Germany; AI processing and email in the United States), and by Hotmart for payment. These providers are engaged under confidentiality and, for the AI providers, no-training terms.
Your account and progress data are stored on our servers (Hetzner Cloud), retained for your access period plus a reasonable window in case you renew. Order and invoice records are held by the payment processor and by us for the period required by applicable tax law. Backups are encrypted.
You may request access, rectification, cancellation (deletion), objection (the “ARCO” rights under Mexican law), portability, or to withdraw your consent at any time, and you may object to secondary purposes such as service-improvement analytics or marketing. To exercise any of these, email info@enablinglearning.com from the email on your account; we respond as promptly as possible. If you are in Mexico, you may also contact the INAI; if you are in the EU, UK, or California, we honor your additional statutory rights.
Praxitude AI courses are intended for professionals and other adult learners and are not directed to children.
Latest update: July 11, 2026.
This section supplements the general Privacy Policy above and applies specifically to the TSI Prep web application, accessible at apps.enablinglearning.com/tsia2-prep/.
When you purchase or use TSI Prep, we collect: account information (your name, email, and password set on enablinglearning.com); payment information (processed by Stripe and/or PayPal; we do not store credit card numbers); usage data within the App (responses to practice questions, essay submissions, conversations with Verónica, daily usage counts, progress per topic); diagnostic and assessment data; and technical data (IP address used for rate-limiting, browser user-agent, timestamps).
We do not collect your geolocation beyond country level, and we do not request access to contacts, calendar, photos, microphone, or camera.
To run the App, enforce daily usage limits, improve question quality in aggregate, send operational emails about your account, and respond to your support requests. We do not sell your data, share it with advertisers, use it to train AI models for use outside the App, or target advertising to you based on your in-app activity.
We use the following third-party services: OpenAI (powers Verónica and essay scoring; configured with no-data-retention-for-training terms), Supabase (Postgres database, EU region), Hetzner Cloud (App backend, Germany), SiteGround / Cloudflare (enablinglearning.com), Stripe and / or PayPal (payment processing), FluentCRM (operational email automation), and POK Digital Credentials (badges and certificates).
Account and progress data is stored in the European Union (Supabase EU region, Hetzner Germany). Order records and account credentials are stored on US servers (SiteGround). Backups are encrypted and held for up to 30 days.
Active subscription: all your data is retained for the duration. After expiry: account and progress data is retained for 12 months in case you renew. After 12 months of inactivity: data is purged on a quarterly cleanup cycle, unless you have asked us to keep it. Order records: kept indefinitely for tax compliance.
Verónica is built on OpenAI models. When you message her, your message is sent to OpenAI's API along with relevant context from your session. OpenAI does not retain or train on your messages. We log the conversation in our database so the tutor can have memory across sessions. Verónica is an AI; she can be wrong. She is not a substitute for a teacher, a counselor, or a professional. Do not paste sensitive personal data into the chat.
The App is intended for high-school students (typically 14-19) preparing for the TSIA2. The cardholder (typically a parent, or the student themselves if 18+) is the contracting party. If you are under 13, you should not use this App. We do not knowingly collect personal information from anyone under 13.
Regardless of where you live, we will honor reasonable requests to access, correct, delete, or export the data we hold about you. To exercise any of these rights, email info@enablinglearning.com from the email address on your account. We respond within 30 days. If you are in the EU, UK, or California, you have additional statutory rights; we honor those.
We use HTTPS everywhere, hash passwords with industry-standard algorithms, protect API endpoints with HMAC-signed requests, and rate-limit login attempts. We do not store credit card numbers; our payment provider does, under PCI-DSS.
We use cookies for keeping you logged in (session cookie), remembering your language preference (persistent cookie), and anti-CSRF tokens. We do not use third-party analytics cookies inside the App.
When we make a material change to this section, we will email registered users and post the updated date at the top of this page.
Latest update: April 29, 2026
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